Privacy Policy

Information We Collect

We may collect personal and business contact information submitted through our contact forms, support inquiries, or direct email communication. This can include name, email address, phone number, organization name, and the contents of your inquiry.

How We Use Information

Contact information submitted through forms is used only for business communication, inquiry response, project discussions, support follow-up, and service-related coordination. Automated email acknowledgements may be sent to confirm inquiry receipt.

Third-Party Services

We may use trusted third-party services for website hosting, contact form processing, email communication, analytics, or cloud infrastructure. These providers are used only to support our business operations and service delivery.

Cookies & Analytics

Our website may use basic cookies, performance analytics, or browser storage to improve usability, measure activity, and support website performance. These tools do not change your core access to informational website content.

Privacy Commitments

We do not sell user data. Inquiry data is used only for business communication, and we take reasonable steps to protect submitted information. Official communication is handled through company email accounts.

Data Retention & Protection

We retain contact and inquiry information for as long as needed to respond to requests, maintain business records, support active project communication, or comply with applicable legal requirements. We use reasonable administrative and technical safeguards to protect information against unauthorized access or misuse.

Your Rights

You may contact us to update or correct submitted information, or to ask questions about how your inquiry data is being handled. Privacy-related requests can be sent to info@hexajen.com.